Privacy Policy

Your privacy matters to us at tavanavoyariselofora

Last updated: February 15, 2025

Introduction

tavanavoyariselofora Financial Services ("we", "us", "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our business building financial services.

This policy complies with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), and applies to all personal information we collect about individuals in Australia.

We believe transparency builds trust. This policy is written in plain English so you understand exactly how your information is handled.

Information We Collect

We collect personal information necessary to provide our financial services and support your business building journey. The types of information we collect include:

Personal Details

Full name, date of birth, and contact information including phone numbers and email addresses
Residential and business addresses
Government-issued identification numbers (for verification purposes)
Employment history and income information

Financial Information

Bank account details and financial statements
Credit history and credit scores (when applicable)
Business financial records and tax information
Investment goals and risk tolerance assessments

Digital Information

Website usage data, IP addresses, and browser information
Communication preferences and marketing consent
Service usage patterns and interaction history

How We Use Your Information

Your personal information is used specifically to deliver our financial services and support your business development goals. We use your information for:

Providing personalized financial advice and business building strategies
Processing applications for loans, insurance, and other financial products
Conducting identity verification and credit assessments as required by law
Communicating about your accounts, services, and relevant financial opportunities
Meeting our legal obligations under Australian financial services regulations
Improving our services through analysis of usage patterns and feedback

We never use your information for purposes other than those outlined in this policy without obtaining your explicit consent first.

Information Sharing and Disclosure

We understand the sensitive nature of financial information and limit sharing to essential business and legal requirements.

When We Share Information

With credit agencies and financial institutions when processing applications
To comply with Australian Taxation Office requirements and other regulatory obligations
With professional service providers (accountants, lawyers) when necessary for your services
When required by law enforcement or court orders
With your explicit consent for specific purposes

Third-Party Service Providers

We work with carefully selected partners who help us deliver our services. These include cloud storage providers, payment processors, and communication platforms. All third-party providers are required to maintain the same privacy standards we uphold.

Your Privacy Rights

Under Australian privacy law, you have specific rights regarding your personal information. Here's what you can do:

Access Your Information

Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.

Correct Information

Ask us to update or correct any inaccurate information in our records. We'll make changes promptly once verified.

Delete Information

Request deletion of your personal information, subject to our legal record-keeping requirements.

Restrict Processing

Limit how we use your information for marketing purposes while maintaining essential service delivery.

To exercise any of these rights, simply contact our privacy officer using the details provided at the end of this policy. We aim to respond to all privacy requests within 30 days.

Data Security and Storage

We implement comprehensive security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Security Measures

256-bit SSL encryption for all data transmission and storage
Multi-factor authentication for staff accessing client information
Regular security audits and penetration testing of our systems
Restricted physical access to servers and data storage facilities
Staff privacy training and confidentiality agreements

Data Retention

We retain your personal information only as long as necessary to provide our services and meet legal obligations. Financial records are typically held for seven years as required by Australian tax law, while marketing communications are deleted when you unsubscribe.

International Data Transfers

Some of our technology providers operate servers outside Australia. When your information is transferred internationally, we ensure appropriate safeguards are in place.

All international transfers comply with Australian Privacy Principle 8
We only use providers in countries with adequate privacy protections
Contractual agreements ensure your information receives equivalent protection abroad
You'll be notified if we plan to transfer your information to new international providers

Cookies and Website Data

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how our services are used.

Types of Cookies We Use

Essential cookies that enable website functionality and security
Analytics cookies to understand website usage patterns
Preference cookies that remember your settings and choices

You can control cookie settings through your browser, though disabling certain cookies may affect website functionality. We don't use cookies for targeted advertising or sell cookie data to third parties.

Updates to This Policy

We review and update this Privacy Policy regularly to reflect changes in our services, technology, and legal requirements. When we make significant changes, we'll notify you through:

Email notification to your registered address
Prominent notice on our website for 30 days
Direct communication during your next service interaction

The current version of this policy is always available on our website, with the last updated date clearly displayed at the top of the document.

Privacy Contact Information

For privacy-related questions, concerns, or to exercise your rights:

Privacy Officer
tavanavoyariselofora Financial Services
10 Glenn St, Spring Gully VIC 3550, Australia

Phone: +61 414 815 286
Email: privacy@tavanavoyariselofora.com

We respond to all privacy inquiries within 30 days and work with you to resolve any concerns promptly and transparently.